Sample Clauses

Sample clauses covering some of the more important provisions, including terms of employment affected by recent legislative changes and provisions which have been found to be prone to error, are given below for reference.
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Grievance Procedure

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Grievance Procedure: Sample Clause 1

  1. Recognising the value and importance of full discussion in preserving harmonious relations, every possible effort shall be made by both the Company and the Union to dispose of any grievance or complaint from employees at the lowest possible level as expediently as possible.
  2. Any employee having a grievance or complaint shall first refer the matter within one week of its arising to the attention of his immediate superior, or if the complaint is against his immediate superior, to the superior immediately above the immediate superior, who shall give his decision thereon within one week from the date the matter was referred to him.
  3. If the grievance is not resolved within one week, the matter shall then be referred to the Department Manager.
  4. If the employee concerned feels that the grievance has not been properly dealt with, within the next one week the matter shall be taken up between the Branch Union and the Human Resource Manager or his representative for further discussions.
  5. If the matter is still unresolved, it shall be dealt with by the Company management/ Union (HQ) level.
  6. If the matter remains unresolved, either party may refer such matter to the Ministry of Manpower for conciliation.

Grievance Procedure: Sample Clause 2

  1. The Union and the Company agree that an employee’s grievance shall be dealt with as expeditiously as possible. The procedure set out in sub-clause (2) of this clause shall be adopted to deal with an employee's grievance.
  2. The grievance settlement procedure shall be as follows:
    1. Step One
      A Branch committee member or any Union official authorised by the General Secretary of the Union may discuss minor grievances of employees with the Head of Section concerned.
    2. Step Two
      If a grievance is not resolved after action under Step One has been taken, the Chairman or Branch Secretary or such Union official authorised by the General Secretary of the Union may take the matter up to the Human Resource Department.
    3. Step Three
      If the grievance is still not resolved after action under Step Two has been taken, the Union may request a Union/Company management meeting to discuss the matter. If the matter remains unresolved, either party may refer such matter to the Ministry of Manpower for conciliation.
    4. In the event of there being no settlement, the matter shall be referred to the President of the Industrial Arbitration Court who shall have the discretion to select a referee appointed in accordance with section 43 of the Industrial Relations Act to determine the dispute.

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