-Preamble
-Collective Agreement Title
-Scope of agreement
-Duration of agreement
-Definition/Interpretation
-Objective/Cooperation
-Recognition of management and union functions
-Restriction on non-union members benefit
-Full and final settlement of claims
-Negotiation for a new Collective Agreement
-Grievance procedure
-Referee
-etc.

(II)GENERAL TERMS AND CONDITIONS OF EMPLOYMENT

-Probation
-Promotion
-Acting appointment
-Working hours and overtime
-Rest days
-Holidays
-etc.

(III)TERMS AND BENEFITS ON TERMINATION OF EMPLOYMENT

-Termination notice/payment
-Retirement and benefit
-Medical boarding out
-Retrenchment and benefit
-Death and grant of assistance
-etc.

(IV)SALARY AND OTHER MONETARY ITEMS

-Salary structure
-Increment and incremental date
-Annual wage supplement
-Variable payment/Bonus
-Incentive payment
-Shift allowance
-Transport and allowance
-Meal allowance
-Laundry allowance
-Service award
-Service points and value
-etc.

(V)LEAVE ITEMS

-Annual leave
-Sick leave
-Maternity leave
-Paternity leave
-Marriage leave
-Compassionate leave
-Union leave
-Study leave
-etc.

(VI)MEDICAL AND DENTAL BENEFITS AND INSURANCE

-Outpatient treatment
-Hospitalisation
-Dental benefit
-Insurance
-Workmen's compensation
-etc.

(VII)MISCELLANEOUS ITEMS

-Uniform
-Productivity committee
-Safety committe